Introduction
RepForce.ai is a voice-automation platform that uses AI to handle real-time phone conversations. Build AI-driven assistants that speak with your customers by phone — for both inbound and outbound use cases — with no heavy setup.
What is RepForce.ai?
RepForce.ai lets you create AI phone assistants that talk, listen, understand, and act — live, on real calls. Launch assistants for sales, qualification, support, scheduling, and more without building telephony from scratch.
Core features
- Inbound & Outbound Calls: Route inbound support/sales calls or run automated outbound campaigns.
- AI-Powered Conversations: Natural, turn-taking dialogue with intent detection, memory, and guardrails.
- No-Code Flows: Visual steps, conditions, and actions to guide conversations and outcomes.
Key benefits
- 24/7 Availability: Always on, consistent experiences across time zones and volumes.
- Scalability: Spin up capacity for spikes and campaigns without hiring or training delays.
- Time & Cost Savings: Automate repetitive calls so humans focus on high-value conversations.
How it works · Quick Overview
RepForce.ai blends voice recognition with LLM reasoning to conduct live calls and execute actions in real time.
- Inbound: Customers call your purchased/assigned numbers and are greeted by your AI assistant.
- Outbound: Campaigns place calls to lead lists with local presence and smart pacing.
Streaming ASR converts live audio to text with interruption handling and low latency.
We support top model families:
Real-time TTS. Voices from ElevenLabs and Vogent with multiple languages.
- Inbound: Answer questions, verify info, route, or schedule.
- Outbound: Educate, qualify/disqualify, and warm-transfer interested callers.
Transcripts, recordings, outcomes (no answer, voicemail, transferred, success), and automated follow-up.
