Privacy Policy

RepForce.ai Privacy Policy

Last Updated: September 15, 2025

1. Introduction

Welcome to RepForce.ai (“RepForce,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, platform, and services (“Service”). By accessing or using the Service, you agree to this Policy.

2. Information We Collect

• Personal Information: Name, email, phone number, company details, and other identifiers you provide when contacting us or creating an account.
• Usage & Technical Data: IP address, device info, browser type, time stamps, and analytics.
• Communications Data: Recordings, transcripts, and call/SMS/chat logs (where applicable and lawful).
• Billing Data: Payment method, transaction details, and related information handled by third-party processors.

3. How We Use Your Information

• Provide, maintain, and improve our Service
• Process payments and manage billing
• Respond to inquiries and provide support
• Analyze performance and optimize functionality
• Send updates, announcements, and marketing communications (opt-out anytime)
• Prevent fraud and ensure compliance with legal obligations

4. Sharing & Disclosure

We do not sell your data. We may share limited information with:

• Service Providers: Hosting, AI/voice infrastructure, and analytics tools assisting operations
• Legal Authorities: When required by law, subpoena, or regulation
• Business Transfers: In case of merger or acquisition (successors must honor this Policy)

5. Data Security

We employ administrative, technical, and organizational safeguards to protect data. However, no system is fully secure, and we cannot guarantee absolute protection.

6. Your Rights & Choices (GDPR / CCPA)

• Access & Correction: Request a copy or correction of your data.
• Deletion: Request deletion where legally permissible.
• Opt-Out: Decline marketing emails anytime.
• Portability: Request transfer of your personal data in structured form (GDPR).
• Do Not Sell My Info: We do not sell personal information as defined under CCPA.

Submit any data requests to [email protected].

7. Cookies & Tracking

We use cookies, analytics, and tracking tools to enhance performance. You can disable cookies in your browser; some features may not function properly.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18. If you believe a child has provided us information, contact [email protected].

9. International Transfers

Your data may be processed in the U.S. or other jurisdictions where privacy laws differ. By using our Service, you consent to such transfers.

10. Policy Updates

We may modify this Privacy Policy at any time. The latest version will always be available at this URL, with an updated effective date.

11. Contact Us

For questions or requests, contact us at:
[email protected]