Terms & Conditions

RepForce.ai Terms & Conditions

Last Updated: September 15, 2025

THE UNIVERSAL REFUND POLICY (COVERS ALL PACKAGES)

By completing any purchase with RepForce.ai, you acknowledge and agree that all Implementation Fees, Setup Fees, Build Fees, and Usage Fees associated with your selected package are non-refundable once work begins. This includes (but is not limited to) onboarding, system configuration, custom AI build work, voice development, integrations, phone system setup, CRM setup, and any recurring usage or subscription charges tied to your plan. By checking the Terms of Service box at checkout, you authorize RepForce.ai to charge the payment method you provide for the amounts displayed at checkout and on your order summary. You further agree not to initiate a chargeback for any properly authorized charge. These refund terms apply to all RepForce.ai packages, regardless of price, tier, or customization.

1. Acceptance

By accessing or using the RepForce.ai website, platform, or services (“Service”), you agree to these Terms and our Privacy Policy. If you disagree, you must not use the Service.

2. Services

RepForce.ai provides AI-powered voice automation, calling, and analytics tools. You are granted a limited, non-exclusive, revocable license to use the Service for your internal business purposes.

3. Eligibility & Accounts

• You must be 18+ and authorized to bind your business.
• You are responsible for maintaining the confidentiality of login credentials and all account activity.

4. Fees & Payment

• Fees may be based on subscription, usage, or seat-based pricing.
• Payments are processed securely via third-party processors. Taxes and regulatory fees are your responsibility.
• Except where stated, fees are non-refundable. Late or failed payments may result in suspension or termination.

5. Compliance Obligations

You must comply with all applicable laws and telecom regulations, including TCPA, FCC, CTIA, and state-level telemarketing laws. You are responsible for maintaining consent records and honoring opt-outs immediately.

6. Acceptable Use

• Do not use the Service for unlawful, deceptive, or harassing purposes.
• Do not transmit spam or contact individuals without consent.
• Do not reverse-engineer or attempt to access restricted systems.

7. Data & Privacy

We process Customer Data solely to provide the Service. You retain ownership of your data. Review our Privacy Policy for full details.

8. Intellectual Property

All RepForce.ai software, designs, trademarks, and technology are our property. You may not copy, modify, or resell the Service without written consent.

9. Limitation of Liability

We are not liable for indirect, consequential, or incidental damages. Our total liability will not exceed the total fees paid in the twelve (12) months prior to the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold RepForce.ai harmless from claims, losses, or damages arising from your misuse of the Service or violation of these Terms.

11. Termination

We may suspend or terminate access for any violation of these Terms or applicable law. Upon termination, your license immediately ends, and we may delete associated data as required by law.

12. Governing Law

These Terms are governed by the laws of the State of Florida, U.S.A. All disputes shall be resolved in Miami-Dade County, Florida.

13. Contact Us

For any inquiries regarding these Terms, email us at:
[email protected]